We mainly specialize in SAP Basis and offer services throughout the whole SAP Technical Life Cycle either with personnel onsite, to supplement the client’s support team, or remotely to best match the client’ needs. We are having our expert team of SAP Basis Consultants in different countries such as USA, Canada, Netherlands and Australia.
We are providing around-the-clock SAP Basis Services to our customers locally and even globally. We assist our client’s starting from planning SAP landscape and architecture to the delivery of SAP Basis operations such as SAP upgrade and configuration changes, our certified Consultants support you on-site and or remotely in all tasks of system management to make sure the continuous availability of your business critical applications and networks.
Our SAP BASIS team comprises of experienced and confirmed industry experts who together shape the quality of the SAP Practice. This skilled group gives an extensive variety of services. The size and scale of landscapes dealt with by our groups empower us to gadget better approaches to complete SAP Basis Services for clients, delivering the right mix of performance and esteem making it a win-win organization. Our Basis Administration benefit gives master specialized task, upkeep, checking and support and free the client group from everyday maintenance.
The below mentioned are the SAP Basis Support services and maintenance that includes :
- Practiced and Stable SAP support staff
- Enthusiastic, assigned SAP support engineer
- Instantaneous response time
- Positive service management
- Deep Perceptive of client environment
- 24x7x365 round the clock coverage
- A SAP support partner – Not a Vendor
- Defines support strategies, procedures, targets for operations
- Key decision producer for support
- Ensures customer support satisfaction
- Monitors overall support process, ensuring processing complies with policies and adherence to targeted service levels
- Make certain incident resolution is occurring in a timely manner
- Ensures customers are kept abreast of work occurring to resolve their specific issues
VSD SAP Basis Services :
- Planning and Consulting Services:
From capacity planning to selecting the hardware and designing an entire SAP system, our consulting services provide whatever support your organization requires.
We handle complete installation of SAP products, including troubleshooting and backups.
Our team handles monitoring of SAP application servers, ABAP dump, system log analysis, and performance tuning
Operational tasks include performing backup, restore and snapshots; transport management; daily checks; security data base management; etc.
- Migration and Upgrades:
VSD supports migrations such as platform changes, system moves, and version upgrades